Ditch Witch Knowledge Base

Field Versus Shop Repairs, Maintenance for HDD Rigs

Updated on December 6, 2022

Featured In Underground Construction

Underground Equipment Maintenance: 3rd In A Series #

Owners and operators of horizontal directional drilling (HDD) equipment recognize the importance of keeping equipment in good operating condition. Well- maintained drill rigs perform better, are more productive, less likely to break down and maintain their value better than those that are poorly maintained.

However, the pressure of work schedules at times keeps machines in operation past scheduled maintenance. Equipment owners also must develop procedures that ensure equipment maintenance schedules are performed on time.

Equipment owners also must determine whether to self-perform maintenance or go to a third party, usually the nearest dealership of the manufacturer of the drill unit. That decision is influenced by many factors such as the number of HDD units operated, sizes of the machines, proximity to dealer facilities – to name just a few. Small operators may not have shop facilities or personnel to maintain and make repairs. Large contractors may have shops, mechanics and service trucks.

Underground Construction magazine asked representatives from construction companies of various sizes how they balanced the necessity of regular maintenance with heavy workloads and who performed routine maintenance.

Networx #

Networx Cabling Systems (NCS) President Bill Tippett said experience has taught him performing scheduled maintenance is not an option, but a necessity.
“When we got started,” he said, “our attitude was ‘go, go, go.’ There wasn’t time to interrupt work for service. However, we learned short-term pain [stopping to perform service] brings long-term gain. Patience and wisdom come with experience.”

Networx is based in northern Arizona, about three hours from equipment dealerships.

“We do all routine maintenance ourselves, but for any heavy stuff, we send the machine down to the dealership or they come up to us, depending on workload and scheduling requirements,” Tippett said.

Tippett uses factory replacement parts for the company’s drill units. “We’ve found aftermarket products typically are not as good as those from the manufacturer,” he said.

The distance between NCS’s location and HDD dealerships affects immediate parts availability.

“Vermeer has put a parts locker in the shop and regularly stocks it with the most-often needed replacement parts,” Tippett said. “That has significantly reduced shipping expenses.” NCS operates four Vermeer and Ditch Witch drilling units, all with pullback of less than 50,000 pounds.

NCS has prime contracts with several local cable companies and provides excavation, directional drilling and other services to general contractors, electricians, plumbers and communications providers, as well as municipalities, state agencies and area gas utilities.

Triumph #

For Houston-based Triumph Cabling Systems, regular maintenance is simple.

“We have our dealer do it,” said Henry Garcia, Triumph president. “They have the facilities and trained people who know what they are doing and do it every day. Our job is installing communications cabling, and we are very good at it. We do what we do and let the dealership keep our equipment in good condition.”

Triumph operates 20,000-pound Ditch Witch HDD equipment and has an equipment manager responsible for scheduling needed maintenance. The dealership has service trucks that perform scheduled maintenance of equipment on job sites, Garcia said.

Triumph Cabling Systems is a full service low-voltage network cabling and underground contractor, specializing in the installation of voice, data, fiber optic, DAS, audio/video, outside plant and underground services.

Drillworx #

Drillworx Directional Drilling, Choctaw, OK, does cable replacements for the electrical service provider in the Oklahoma City metropolitan area. The company currently operates eight Ditch Witch HDD units, all in the 20,000-pound pullback class.

“We do 90 percent of all maintenance,” said owner Rick Winsett. “We also make repairs. We have a shop with three mechanics. If schedules permit, we bring equipment to the shop for maintenance. During busy times, we may make repair over the weekend. We also have two service tracks equipped to do maintenance in the field.

Cable East #

Robert Wall, president of Cable East, Statham, GA, said his company has reached the size it can justify an in-house service department and shop.

“Our goal is to maintain equipment internally – HDD equipment, vehicles – everything,” Wall said. “However, as equipment becomes more advanced, it’s a challenge to keep our maintenance people and mechanics trained. We use as much technology as we can, GPS to monitor location, hours of operation, maintenance schedules, as well as diagnostic tools for repairs. Yet, we depend on dealers for parts and support.”

Cable East is a specialist in telecommunications construction and currently operates 12 Vermeer HDD rigs ranging from 9,000 to 36,000 pounds pullback.

Gabe’s #

Gabe’s Construction Co., Sheboygan, WI, is a fourth-generation family business serving the utility and pipeline industry since 1942. Gabe’s services include HDD, telecommunications engineering, construction and locating, and underground utility civil work.

Gabe’s operates large American Augers and Vermeer HDD rigs ranging from 140,000 pounds to 625,000 pounds of pullback and Vermeer utility HDD equipment from 7,000 to 80,000 pounds of pullback.

“Performing regular maintenance is very important to keep drilling and support equipment running so crews can stay productive,” said Nick Atkin, vice president of operations.

Gabe’s has a full-time shop manager and staff that service and repair HDD equipment.

“Preventive maintenance is performed both in the shop and in the field, depending on circumstances. Most repairs are done by the shop and/or crews with support assistance of dealers/vendors. If we encounter difficulties, we call the dealer to assist in getting the machine back up and running. Both factory and will-fit parts are used,” Atkin explained.

“Utility rigs are repaired in shop unless there are electronic problems, and then we go straight to the dealer.

“If a rig comes back to the yard, we go through and do service and repair on it,” Atkin said. “If on the job, it is serviced there. When a machine is in between jobs in a lay-down yard, it is serviced by a mechanic in a field truck before the next job.

“On maxi rig projects, the foreman notifies the HDD operations manager of any needs for service and or repair. Also for maxi-rigs, a semi-van trailer is used as an on-site shop/warehouse for service and repairs. That’s common among maxi-rig contractors, because keeping machines going on jobs with large crews with schedules is crucial. Basically, we need to be self-sufficient and get factory people involved if we are having an issue in which our crews/shop cannot fix or problem solve.”

In conclusion, Atkin said it is much more efficient to be ahead of the curve in replacing/rebuilding equipment before a component is damaged or a machine fails.

HYDRAULIC BREAKER
Used for construction and demolition, our breakers can be used to break up asphalt, concrete or even clay. The hydraulic hammer is perfect for any small or medium job you might have. More up-time in the field is always the goal, and with only two moving parts and a few seals, there’s no reason for down-time.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

ROCK SAW

Best suited for irrigation and fiber installation, the Rock Saw attachment can effortlessly cut through rock, concrete, and other tough materials with unmatched precision. 

Compatible Models

SK1050, SK1550, SK1750

BACKHOE
Easily move materials for rebuilds, new construction, footings, utility repairs and more with this compact and versatile attachment.
Compatible Models

SK800, SK900, SK1050, SK1550, SK1750

STUMP GRINDERS
Featuring a heavy-duty boom design, powerful stump grinding attachments quickly shred stumps down to nothing. Easy maneuvering from stump to stump and increased visibility turns more ground stumps into more profit.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750, SK3000

MULTITASK TOOL
Your multipurpose tool for the ultimate multi-tasker is here. Engineered to grab tight to heavy materials and move them with ease and precision, the multi-task tool is your go-to for heavy applications. Easy to operate with convenient, functional levers.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

CORE DRILL
With the MC-450 coring attachment, utility maintenance is simple and less disruptive. Featuring intuitive controls and an integrated water tank, the MC-450 is the perfect choice for quick cuts and a more productive coring process. A fully adjustable 0 to 280 rpm speed allows for enhanced control and greater productivity.
Compatible Models

SK1050, SK1550, SK1750

SOIL CULTIVATOR
Prepare food plots, gardens, and landscaping projects with a soil cultivator. It gets land ready by stirring organic material back in the soil for a healthier, more stable lawn. Buries the biggest of rocks for a looser topsoil.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

BLADES
Whether you’re looking to increase dump height or digging depth, attaching a backfill blade is an easy way to save manpower on your jobsite while working with precision and timeliness. Available in various widths.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

AUGER DRIVER
Ideal for landscaping and tree care, an auger attachment will expedite hole creation and allow operators to quickly plant trees or install fence posts than if they were hand-digging or relying on a hand-held auger. Available in 6" to 30" diameters.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

TILLER
Tough and effective tillers prepare your garden by breaking up tough soil and removing unwanted weeds. Available in 4' width.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

GRAPPLES
Tree grapples come with 48" or 57" openings to efficiently remove logs and debris from the jobsite. It has an excavator style boom design with a powder coat finish and a cylinder lock for increased safety. Brush grapples available with a gap opening of 29" and widths of 42" or 54".
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

CARRY ALL LEVELER
One of our most simple yet versatile attachments, the Carry-All Leveler is perfect for carrying bulky material, leveling soil and adding a flat, smooth finish to your project. Available in 49" width.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

BUCKETS
Turn one machine into a multi-functional workhorse with versatile Ditch Witch® SK attachments. From landscaping and hardscapes to tree care and construction-grade tasks, your stand-on skid steer can take on more than you think. We've got you covered with a variety buckets from 4-in-1 to heavy and light material buckets. Widths range from 34" to 66".
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750, SK3000

PALLET FORKS
Take on your heaviest loads with precision and dependability with Ditch Witch pallet forks. They easily attach to any of our skid steers and can easily accessorize with hay spikes, brick guards, and much more to add even more ROI. Available in widths ranging from 36-48.75" and lengths from 36-48".
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750, SK3000

MICROTRENCHER
Fiber installation and other street-located work is rapidly growing. A microtrenching attachment is key for operators looking to get into fiber installation at the street level. They cut both concrete and asphalt in controlled increments so contractors don't need to stop traffic. Maximum width options are 0.5-1.5” or 2” with maximum depths of 12” or 16”.
Compatible Models

SK1050, SK1550, SK1750, SK3000

ROTO WITCH®
The Ditch Witch Roto Witch® attachment is used for short bores underneath sidewalks, driveways and other obstacles. It offers great digging performance while minimizing jobsite restoration. Compatible with numerous Ditch Witch stand-on skid steers, the Roto Witch attachment can bore and backream up to 12" (300 mm) in diameter.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

PLOW
Install fiber and other utilities quickly with a vibratory plow attachment for your skid steer. It creates less ground disruption and cleanup than traditional trenching to get the job done faster. Available in maximum depths of 14" and 24".
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750, SK3000

POWER RAKE
Clean, level and prep jobsites or smooth and loosen soil for sodding with a rake attachment. Most rake attachments require 10 to 14 gpm, but the higher horsepower creates even more drum torque to tear through the most demanding soil types. Width measures 4'.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

MICROTRENCHERS
Fiber installation and other street-located work is rapidly growing. A microtrenching attachment is key for operators looking to get into fiber installation at the street level. They cut both concrete and asphalt in controlled increments so contractors don't need to stop traffic. Maximum width options are 0.5-1.5” or 2” with maximum depths of 12” or 16”.
Compatible Models

SK1050, SK1550, SK1750, SK3000

ROTO WITCH®
The Ditch Witch Roto Witch® attachment is used for short bores underneath sidewalks, driveways and other obstacles. It offers great digging performance while minimizing jobsite restoration. Compatible with numerous Ditch Witch stand-on skid steers, the Roto Witch attachment can bore and backream up to 12" (300 mm) in diameter.
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750

PLOWS
Install fiber and other utilities quickly with a vibratory plow attachment for your skid steer. It creates less ground disruption and cleanup than traditional trenching to get the job done faster. Available in maximum depths of 14" and 24".
Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750, SK3000

TRENCHER

Stay efficient on large jobsites with a trencher attachment for your skid steer. It’s a smart alternative to large, specialized equipment for utility installation and landscaping jobs. Available in standard 6”, 8” and 12” maximum widths with maximum depths of 36", 38", 48” and 55.5”.

Compatible Models

SK600, SK800, SK900, SK1050, SK1550, SK1750, SK3000