At Ditch Witch, we don’t just sell equipment. We pledge to be there when you need us. With a promise to help you be more productive. A passion to help you be more profitable. And the simple understanding that time is money.
TELL US YOUR STORY
When Sarah Wilcox and her staff at Chet’s Rent-All decided to convert their compact rental machine options to Ditch Witch® machines, the decision was based on two things: category leadership and core values. They wanted to provide their rental customers with the most versatile, durable equipment in the industry for the best ROI and service possible.
“What really attracted me to Ditch Witch was their core values, they completely align with ours. They always do what they say they are going to do. Our dealer rep acts as an extension of us, providing our rental customers with additional support and services as needed.
When Michael Thomas, owner and CEO of AllTech Directional Drilling out of Portland, had an opportunity to take on major fiber projects in Austin, Texas, he jumped at the chance in spite of the distance. AllTech has always relied on the support and service from Ditch Witch Northwest, but when his crew needed help on the job in Austin, they knew they could turn to Ditch Witch of Central Texas.
“All the Ditch Witch teams are outstanding no matter where you go,” says Thomas. “You know you’re gonna get the best help. Everybody involved, it’s one big team effort. And to know that when you go to work, they’re behind you 100%, just makes all the difference in the world.”
When Dustin Hale walked into the Ditch Witch dealership in Amarillo all he had was an idea. No company. No money. Just raw ambition. And that was enough for the folks at Ditch Witch to take a chance on him. Six years and 10 drills later, his company, Atlas Construction, is one of their biggest customers.
“I told them right off the bat, you know I didn’t have a whole lot of money and didn’t know everything I was doing,” says Hale. “But I had an idea and I wanted to start this company. The next thing I know, I have one drill, then two drills, and now we’ve got ten drills.”
When it comes down to it, we all appreciate doing business with people we like and trust. But as Bobby Miller will tell you, it’s when those partnerships become more like family that you’ve got something special.
“It’s the down home service,” says Miller. “They treat you like family. That’s how I treat my employees and customers, and it works. I wouldn’t deal with anybody else but Ditch Witch because of that.” But it goes beyond just his personal relationship with Ditch Witch, his employees are extended the same courtesy, too. “Best thing about our partnership is that any one of my employees can call and speak to somebody directly and receive the same level of service and care that I do. That means that if I’m out of pocket, the job will still get done. And that’s invaluable.”